Who are they?
An American frozen dessert manufacturer specialising in all natural ranges of fantastic luxury ice creams, genuine water-based cheesecakes and a new range of mousse cakes, all without artificial preservatives.
What are they known for?
Premium, innovative, and award winning frozen desserts, using only the finest ingredients for both retail and hospitality sectors. Having won a myriad of awards, they’re now operating internationally.
The Challenge
The client needed frozen food storage and distribution overseas for high-quality produce. As there are no artificial preservatives, it’s imperative that products were stored correctly (any thawing can compromise the quality). In addition to requiring SUBZERO’s key offering of frozen transport and logistics, the client also needed to return to the US knowing that his team could function in the UK in his absence. As the owner is based in the US, he relies on SUBZERO to handle all logistical issues and to look after his team while he’s away.
The Solution
SUBZERO accommodated the client, providing the UK-based members of their team with office space that allows them to function even when the owner isn’t present. This gave the team the space required to help oversee logistics in the UK.
In addition to office space, SUBZERO handle all of their frozen storage and distribution to restaurants, hotels, theatres, both in the UK and the EU.
The Results
SUBZERO helped the client to expand their operations in the UK, letting them operate here 100% of the time worry free. The client was delighted, and the relationship that we’ve built is strong and long lasting.
Testimonial
“SUBZERO has been nothing but great from the start, from guaranteeing our products are stored and delivered without compromising quality (this can be hard with ice cream), to looking after the UK team. Day in day out, the Team at SUBZERO always go above and beyond to help our business function seamlessly”